I can't say enough great things about my experience with Sardinia Cycling! I've been on several cycling trips (some on BackRoads) and the service and attention was the best I've ever had. The entire team was outstanding. I booked a custom 5-day self-guided tour (Gallura short break) and from the first emails to reserving the trip the team was amazing. Giovanni spent a lot of time asking me questions about my route preferences (how difficult, distance, etc) and made adjustments to my itinerary as I gave him the details of what I wanted to to. I upgraded hotels, upgraded my bike, and they transferred my luggage to each place.
Even though I am a woman traveling solo , I felt safe and supported by the team. John was really great delivering the bike and setting me up for success at the beginning of my trip spending extra time so that I felt comfortable. Then Andrea was who supported me during the trip - checking in on me and making sure I was enjoying the trip and delivering my luggage to the next destination and just overall giving great support and communication. One of the hotels had an issue, but Andrea handled it professionally and quickly and it was all settled even before I knew there was an issue. PURE Professionals.
In addition, the whole team sent me separate messages along the way congratulating me on my long challenging rides -- these little touches make all the difference. I highly recommend this company and hope you have the cycling trip of your life like I did. Sardinia is so beautiful I don't want to leave. Thanks so much Giovanni, John, and Andrea for such an amazing experience!